Why modules "Measurements and Results", "Persons and Studies" have different version numbers after update?

Info! This article is aimed for IT personnel.

Please see I get error message “Error extracting support files: Catastrophic failure” article. 

Most likely the reason for this is corruption in Measurements and Results (MAR) installation or uninstallation process.  

Solution for this is to uninstall the software using an attached batch file or by doing it manually. 

Uninstall the software using a batch file: 

1. Download ZIP file RemoveMeasurementsAndResults.zip.
2. Extract file.
3. Double click RemoveMeasurementsAndResults.bat file.

Uninstall the software manually using these steps: 

1. Start Windows registry
2. Delete: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{FB923D60-0017-11D4-81C9-0050BAAF5441}
3. Delete: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{ec93f2f1-65a3-43c0-ab4e-39b4a68f994a}
4. Start file manager
5. Delete folder: C:\Program Files (x86)\InstallShield Installation Information\{FB923D60-0017-11D4-81C9-0050BAAF5441}
6. Delete folder: C:\Program Files (x86)\InstallShield Installation Information\{EC93F2F1-65A3-43C0-AB4E-39B4A68F994A}
7. Delete subdirectories of folder c:\Medikro\ except folder c:\Medikro\Database
8. Install the MAR by running setup.exe

After this you can install or update Medikro Spirometry Software normally. 

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